Guest check-in is available from 2pm on Friday 28th January 2022 and accommodation will be ready from 4pm the same day.
10am Monday 31st January 2022. The resort must be vacated by 11am.
No day visitors are not permitted on site during the break.
There are loads!
From a 50s style diner, pub grub, three course dining, fish & chips, pizza and much more.
There are heaps of veggie/vegan options across the resort too.
Yes free parking all weekend.
If you booked a coach transfer from London with us, details will be sent to you soon.
Yes and it’s called SPLASH WATERWORLD.
The Art Deco themed venue is also going to be perfect for our pool parties with its helter skelter water slide, season garden rapids and stick of rock slides!
Not even your goldfish.
You may bring up to 12 x 440ml cans of lager, beer or cider or 6L of lager or cider in plastic bolles or a 3L box of wine per person or one (maximum 700ml) bottle of spirit per person. You may bring this with you on arrival to the weekend only; there is no re-entry with alcohol.
There is a Spar on site where further alcohol can be purchased.
Please be aware that for licensing reasons only drinks bought in our venue bars may be consumed in our venues.
Also, you cannot take drinks from one venue to another.
Butlins have a zero tolerance policy on drugs. Anyone found taking illegal drugs or any other illegal substance will be asked to leave our resort and will not receive a refund for any part of their break.
IDENTIFICATION REQUIREMENTS & DATA PROTECTION
All guests travelling to our resorts aged 18 or over are required to provide identification on arrival. The only accepted forms of Identfication are a photographic driver’s licence or passport (provisional licenses are also accepted). Failure to provide Identfication (as specified above), if asked will lead to refusal of entry to our resorts. In addition, for every guest on the booking we must have the full name, date of birth, full postal address including post code, contact telephone number and with your consent, this is inclusive of up to date entertainment information about your break and future offers. The above information is also required to ensure we know the identiy of all guests ensuring that we help to provide an environment that is safe and secure for all. This information MUST be provided within 48 hours of making a booking online or over the telephone. If this information is not provided by this date, we reserve the right to cancel your contract with Butlin’s.
BEHAVIOUR & COMPLIANCE
To ensure that a safe and secure environment is provided for all of our guests and team, we ask that you please show consideration to others and treat people and our facilities with respect at all times. Offensive, illegal, or any form of anti social behaviour including excessive noise will not be tolerated. If guests fail to comply with these rules at any point throughout their contract it will be terminated. They and their party will have their booking cancelled prior to arrival and or during their stay whilst on resort, without refund. These are standards that we expect from our guests from the moment they contact us, throughout their break and during any post-break communicaaons. Contracts will also be terminated if Butlin’s has a reasonable suspicion that any guest has commiled, or intends to commit any of the above.
PRE-AUTHORISED DEPOSIT ON ARRIVAL
We reserve the right to charge you during or after your stay for any loss or damage to our property. A pre-authorisation for payment may be requested upon your arrival at resort prior to check in for £100 per booking. For multi-unit bookings we will ask for a pre authorisation payment per unit of accommodation, this may be taken from additional guest cards if nominated as the lead guest in that accommodation. For group bookings of 19+, you will be asked to give us the lead accommodation guests names before your arrival on resort. This will be made via your debit or credit card. Your card will not be debited unless damages to your accommodaaon or that of our property are caused. The authorisaaon from your bank will last for up to 7 days and will impact the availability or access to the amount of funds authorised by your Bank or Building Society. We reserve the right to enter accommodation at any time and for any reason, to ensure the safety and wellbeing of all of our guests. Butlin’s reserves the right to require that any guest be interviewed by us, on Butlin’s premises, to enable us to look into instances of damage or nuisance to Butlin’s property or guests. Any person who refuses to comply, without a reasonable excuse, will be treated as having terminated their contract. They and their party will then be asked to leave the resort immediately and refunds will not be given. We reserve the right of entry to our resorts, and the right to refuse entry to our resorts without noace. Guests are advised not to bring electrical appliances to any resort, If they do so, they use the equipment at their own risk.