Sat 1 & Sun 2 June 2024, Brockwell Park, London
The site looks muddy, how will Access Customers be able to navigate the arena?

Given the recent rainfall the site has received, we are working to make the site safe and accessible for all.

Our on site teams are already in the process of laying ground cover across areas of the site with high footfall and to support access between stages.

What footwear is sensible?

After heavy rainfall during another festival on Monday, the site has become muddy and wet.  Whilst we are laying ground cover in key areas, the whole site will not be covered and the ground may be muddy and uneven in some areas.

We suggest you wear sturdy shoes that you don’t mind getting dirty and make sure they have a decent grip.

There has been a lot of rain – what is the condition of the park?

Like all festivals, adverse weather can impact the site very quickly. Brockwell Park received a lot of rain over the bank holiday weekend and as such the ground has become wet and muddy.

We have begun to lay ground cover in high footfall areas to make the site safe and accessible for all, however the whole site will not be covered and the ground may be muddy and uneven in some areas.

We strongly advise everyone to wear sensible footwear and to check the forecast before leaving home to ensure you are dressed for the weather.

What are the terms and conditions of my ticket?

Please refer to our terms and conditions here.

When will my tickets be sent to me?

If you have purchased a ticket for Mighty Hoopla 2024, your tickets will be sent via email from Kaboodle from the 24th May 2024 in the afternoon. For any ticket enquiries, please email [email protected]

When is the resale?

We have our final resale on the 24th May 2024 at 10am. Use the ticket link on our website to access. Please remember we have a small quantity of tickets available. Good luck!

Can I bring sunscreen in?

Yes you can up to 50ml. We also have suncream at the welfare tent.

Where does Mighty Hoopla take place?

Brockwell Park, London SE24 9BJ

What time does the festival start and finish?

The event takes place on Saturday 1 June and Sunday 2 June 2024.

Doors will open at 12:00pm and last entry is 9:00pm

On the Saturday last orders is 10:15pm and the music curfew is 10:30pm

On the Sunday last orders is 10pm and the music curfew is 10.15pm.

What’s the best way of getting there?

There is no parking available at Brockwell Park, so please use public transport to come to the event.

The nearest Tube is Brixton Station (10 minute walk)

The nearest National Rail is Herne Hill (5 minute walk)

There are numerous bus routes from Central London

Use the TFL Journeyplanner tool (journeyplanner.tfl.gov.uk) to plan your route to and from the event. You can select Brockwell Park as a place of interest.

To ensure no illegal parking takes place, Lambeth and Southwark parking enforcement will be working all weekend, and vehicles which are parked illegally will receive enforcement action or be towed. There are multiple road closures in place to help facilitate the event, so normally free parking bays will not be available.

And the best way to get home?

At the end of the event, please think of our neighbours around the park and leave quietly.

There are two main exits out of the event, both exits lead to Brixton Tube station and they are both approximately 15 minutes walk. Access customers are also permitted to use the Access Gate to leave the event.

VIP ticket holders can use the VIP exit until the event closes, at which point you’ll need to use one of the main exits.

At the end of the festival exit routes can become very busy and the ground may be slippy and uneven underfoot, please take care, be patient, and follow signage and instructions of security who are there to help you.

Is there an age limit and do I need ID?

Mighty Hoopla is an 18+ event. Photo ID may be required to be shown on entry. We accept passports, UK driver’s licenses or provisional licenses.

Do you accept cash or card?

Card only! We are a completely cashless event so please ensure you have everything you need to enjoy the day (including full phone battery!) before you head to Brockwell Park.

Can I bring a bag?

To make your entry to the site as quick as possible we recommend that you do not bring a bag. However small bags smaller than an A4 piece of paper are permitted if required. Any bags larger than A4 size are prohibited for security reasons, there are no cloakroom facilities on site. You can leave your bags at one of Stasher’s hundreds of left luggage locations (within walking distance of the festival), for more details visit www.stasher.com

Can I bring food and drink in with me?

You may not bring any food or drink (including alcohol) to the event with the exception of one sealed bottles of water up to 500ml in size. Water points are available on site. Empty re-useable water bottles are permitted.

We have over 50 street food vendors on site plus bars located in all keys areas serving a range of alcoholic, (including low & no alcohol) and soft drinks.

Can I bring glitter in?

Good question! We are committed to minimising the impact of the event on Brockwell Park, so containers of glitter will not be allowed into the park in case they spill and go into the soil.

You can of course however, arrive wearing all the glitter you want on your face and body and we have an eco-glitter station on site to top you up too!

Can I bring professional photo and video equipment in?

No. Unauthorised professional photography or filming equipment is strictly prohibited.

Gimbals are also prohibited.

Can I leave the festival and come back?

There is no re-entry to the site once you have entered the event. Please make sure you have everything you need with you.

If you need to re-enter the event for exceptional circumstances please contact [email protected]   by Monday 22 May 2024 latest so we can try to make arrangements for you.

This is an outdoor event and we recommend that you come prepared for all weathers – don’t forget sensible footwear as the park may be muddy and wet..

What are the process for Access Customers?

We welcome everyone at Mighty Hoopla, and have a number of facilities on site to accommodate customers needs.

To use accessible facilities or to receive a free PA ticket, you must complete our Accessible Requests Form below, and send a document in support of your access needs to [email protected].

Please follow these steps:

1) Purchase a ticket for yourself, or the guest with access needs. If you are applying for a PA ticket, do not purchase this ticket as yours will be sent free.

2) Complete our Access Requests Form here.

3) Send your supporting document to [email protected].

We accept:

  • Front page of DLA / PIP letter
  • Front page of Attendance Allowance letter
  • Evidence that registered severely sight impaired (blind)
  • Recognised Assistance Dog ID card
  • Credability’s Access Card showing you require a +1/+2 to accompany you.

4) Wait for approval of your request. We endeavour to do this within five working days.

Do you offer Personal Assistance Tickets?

Yes, personal assistance ticket is made available to customers requiring assistance in order to attend the event. If you require a PA ticket please purchase your own ticket and then apply for a PA ticket using this link.

Please contact [email protected] If you could like this information in an alternative format or need more information on accessible facilities at the event, please contact [email protected]

Will there be viewing platforms?

Viewing Platforms are provided for those who require them. Platforms are located at the main stages at the event and as the conditions are expected to be muddy, we are working to make the routes between the platforms as accessible as possible.

Each viewing platform user will be entitled to one additional pass for use by one friend or Personal Assistant at a time. Please contact [email protected]

 

Is there Accessible toilets on site?

Accessible toilets are located at each Viewing Platform and also behind the Welfare Tent. They will also be allocated at each toilet block. Please contact [email protected]

Is there Blue Badge car parking?

A blue badge car park will operate at the event. Spaces within the blue badge car

park must be pre-booked as they are extremely limited. Please apply for spaces by completing the form using this:

https://docs.google.com/forms/d/e/1FAIpQLSd7Zd3oxbkHTZSlDjA6GjnuYsNeg2wHpNc1bUOBzAQb2KP7wQ/viewform

Please contact [email protected]

Are dogs allowed into the event?

No pets are allowed on site. Assistance dogs will be permitted – please let our Access Team know if you will be bringing an assistance dog with you by contacting [email protected].

Will there be a drugs search?

The organisers are working closely with the Met Police to make Mighty Hoopla a safe and enjoyable experience for everyone. Our aim is for a crime and drugs-free event: you should expect to be searched as you enter the site.

If found with drugs you will be ejected and may be passed to the police.

New laws around so-called ‘legal-highs’ are now in force and if you are found with Nitrous Oxide or other psychoactive substances you can expect to be passed to the police, as well as being refused access to the event. See www.talktofrank.com for more info.

I have lost something at Mighty Hoopla, what can I do?

Lost Property is handled at the Welfare Tent, located near to Stage 4. Please head there and speak to our Lost Property Manager if you have lost or found an item. In addition to this, please fill in the form on https://notlostenquiry.com/tlc-welfare. We will help as best we can!

What items are prohibited?

Upon arrival at the festival all customers will be subject to a search.

Various items are prohibited at Mighty Hoopla to keep the event safe and to allow us to comply with the licensing objectives. The following items are prohibited at the event, we reserve the right to prohibit any other item if in the reasonable opinion of the organisers it could constitute a risk to safety or security.

The following are considered dangerous and are not permitted, our security team reserve the right to prohibited

    • Drones
    • Permanent Markers and Pens. Any marker, sharpie, ink or paint will be confiscated.
    • Glass in any form (including perfume bottles)
    • Cans or metal containers
    • Spray cans, Gas canisters or compressed gas in any container
    • Fireworks, flares, smoke canisters, Chinese lanterns
    • Camping stoves or cooking apparatus, explosives
    • Hand held communication devices such as radios, radio jammers / scanners
    • Firearms, knives or blades, replica weapons of any sort
    • Large golf umbrellas
    • Balloons
    • Stools / camping sticks / chairs or other furniture
    • Gazebos or parasols
    • Sports equipment
    • Flags and banners
    • Megaphones, amplification equipment
    • Klaxons, airhorns or other similar items capable of making loud noise
    • Laser pens
    • Scooters, skateboards, bicycles, trolleys
    • Any other item which security may deem hazardous
    • Gimbals for cameras
Can I buy tickets from people selling on social media?

We ONLY sell through our ticket site Kaboodle at www.mightyhoopla.com. Any details of an official resale will be published on our social media pages. We cannot endorse and would not encourage you to purchase any tickets via third parties due to the large amount of fraudulent tickets available via these avenues.

Please beware we cannot be responsible if you are scammed or sold a rogue ticket. If you have missed out on a Saturday ticket but want to come to Hoopla this year our Sunday event is still on sale from mightyhoopla.com.

Can I buy tickets from secondary seller sites?

We would highly recommend you do not. The prices are vastly inflated at sites like Via GoGo and Stub Hub etc and we cannot guarantee they are selling on valid tickets (please note the official tickets don’t even get sent out until within a fortnight of the event).

Only buy from mightyhoopla.com or if you take a risk with another site we cannot be held responsible.

What on-site facilities are there?

Box Office

If you are collecting tickets or have any ticketing queries please visit our on-site box office which will be open from 11:00 – 9:00pm on 1 and 2 June.

Food and Drink

There are a variety of food traders at the festival (there are over 40) catering to all diets with a wide variety of bars.

Toilets

Toilets are located throughout the site and clearly sign posted.

Welfare and First Aid

There is a Welfare and First Aid provision on site, services are open during event hours and all visits are logged and recorded.

Free Drinking Water

There are free drinking water points available throughout the event. We encourage you to bring your own re-useable water bottle to refill at these points.

Seating and Shade

This is a full standing show, however we do offer some seating around food concession areas within the site so you can enjoy your meal. We recommend customers prepare for all weathers.

Recycling

In an effort to reduce the use of plastic on site the event will be implementing a ban on all single use plastic bottles sold on site.

ATMS

There will be no ATMs available on site. Mighty Hoopla is a cashless event. Only Card Payments will be accepted.

Ground Cover

After heavy rainfall during another festival on Monday, the site has become muddy and wet so we are laying ground cover in key areas such as stages, toilets, bars, entrances, exits and busy walkways.

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