FAQs

We welcome everyone at Mighty Hoopla, and have a number of facilities on site to accommodate customers needs.

To use accessible facilities or to receive a free PA ticket, you must complete our Accessible Requests Form below, and send a document in support of your access needs to [email protected]

Please follow these steps:

1.) Purchase a ticket for yourself, or the guest with access needs. If you are applying for a PA ticket, do not purchase this ticket as yours will be sent free.

2.) Complete our Access Requests Form here.

3.) Send your supporting document to [email protected]

We accept:

• Front page of DLA / PIP letter
• Front page of Attendance Allowance letter
• Evidence that registered severely sight impaired (blind)
• Recognised Assistance Dog ID card
• Credability’s Access Card showing you require a +1/+2 to accompany you.

4.) Wait for approval of your request. We endeavour to do this within five working days.

You can purchase VIP bolt-on tickets for Mighty Hoopla 2023 from the 8th March 2023 at 10am.

They will be available via the ticket page on our website.

www.mightyhoopla.com

Accessible toilets are located at each Viewing Platform and also behind the Welfare

Tent. They will also be allocated at each toilet block. Please contact [email protected]

Only registered assistance dogs are permitted at the event. Please let us know if you are bringing an assistance dog with you.

No pets are allowed on site. Assistance dogs will be permitted – please let us know if you will be bringing an assistance dog with you Please contact [email protected]

A blue badge car park will operate at the event. Spaces within the blue badge car

park must be pre-booked. Please apply for spaces by completing the form using this

link.  Please contact [email protected]

To make your entry to the site as quick as possible we recommend that you do not bring a bag. However small bags smaller than an A4 piece of paper are permitted if required. Any bags larger than A4 size are prohibited for security reasons, there are no cloakroom facilities on site. You can leave your bags at one of Stasher’s hundreds of left luggage locations (within walking distance of the festival), for more details visit www.stasher.com

The event organisers are committed to minimising the impact of the event on the park environment, so containers of glitter will be confiscated on arrival. You can however arrive wearing glitter on your face and we have eco-glitter stations on site.

There is no re-entry to the site once you have entered the event. Please make sure you have everything you need with you.

If you need to re-enter the event for exceptional circumstances please contact [email protected]   by Monday 22 May 2023 latest so we can make arrangements.

This is an outdoor event and we recommend that you come prepared for all weathers.

Please email [email protected] for more information.

Feel free to drop us a line,

Ticketing : [email protected]

General : [email protected]

Instagram : instagram.com/mightyhoopla

Facebook :facebook.com/mightyhoopla

Twitter : twitter.com/mightyhoopla

Should you have any enquiries regarding the access and facilities at the festival please email: [email protected]

For any community queries for the event please contact [email protected]

The following are considered dangerous and are not permitted, our security team reserve the right to prohibited

• • Drones
  • Glass in any form (including perfume bottles)
  • Cans or metal containers
  • Spray cans, Gas canisters or compressed gas in any container
  • Fireworks, flares, smoke canisters, Chinese lanterns
  • Camping stoves or cooking apparatus, explosives
  • Hand held communication devices such as radios, radio jammers / scanners
  • Firearms, knives or blades, replica weapons of any sort
  • Large golf umbrellas
  • Balloons
  • Stools / camping sticks / chairs or other furniture
  • Gazebos or parasols
  • Sports equipment
  • Flags and banners
  • Megaphones, amplification equipment
  • Klaxons, airhorns or other similar items capable of making loud noise
  • Laser pens
  • Scooters, skateboards, bicycles, trolleys
  • Any other item which security may deem hazardous

A drugs search is in operation at the event entrances, any drugs will be found, you will be ejected and passed to the police. This included New psychoactive substances “legal highs”

The event is on a green-field site, although there are some tarmac tracks these do

not run into the stages (which all stand on grass). Weather and ground conditions

may be variable.

If you require further information please contact [email protected]

Unauthorised professional photography or filming equipment is prohibited.

You may not bring any food or drink (including alcohol) to the event with the exception of sealed bottles of water up to 500ml in size. Water points are available on site. Empty re-useable water bottles are permitted.

There is no parking available at Brockwell Park, please use public transport to come to the event.

The nearest Tube is Brixton Station (10 minute walk)

The nearest National Rail is Herne Hill (5 minute walk)

There are numerous bus routes from Central London

Use the TFL Journeyplanner tool (journeyplanner.tfl.gov.uk) to plan your route to and from the event. You can select Brockwell Park as a place of interest.

At the end of the event, think of our neighbours around the park and leave quietly.

There are two exits out of the event, one to Brixton Station and one for Herne Hill Station.

All park gates will be secured with the exception of Brixton Water Lane gate and Herne Hill gates.

Please follow signage and instructions of security who are there to help you.

Mighty Hoopla is an 18+ event. Photo ID may be required to be shown on entry.

Any bags larger than A4 size are prohibited and there are no cloakroom facilities at the event. You can leave your bags at one of Stasher’s hundreds of left luggage locations (within walking distance of festival), for more details visit www.stasher.com

Due to the nature of the event there will be flashing lights and strobe effects on all

stages. Lasers may be used for some performances.

You may not bring any liquids into the event other than sealed bottles of water up to 500ml in size or tubes of suncream and hand sanitiser up to 50ml.

Lowered sections of bars are offered where possible at bars at the event. Traders

will offer an alternative serving policy if a lowered counter is not made available.

Please ask our staff for help. Please contact [email protected]

Lost property will be clearly labelled on site. Please ask the staff at our Welfare point for more information.

A personal assistance ticket is made available to customers requiring assistance in

order to attend the event. If you require a PA ticket please purchase your own ticket

and then apply for a PA ticket using this link. Please contact [email protected]

If you could like this information in an alternative format or need more information on accessible facilities at the event, please contact [email protected]

• We wish to achieve zero waste to landfill for the 2022 event.
• In addition to the cans, bar cup and dry mixed recycling – back of house, the event will also be recycling trader food waste, glass, and timber.
• Plastic serve-ware is banned at all food trader stands – all food packaging and cutlery is compostable
• The event has now banned plastic glitter so this cannot be bought on site. Customers can wear their own glitter when they arrive on site, but cannot bring any bottles / packets of glitter to site.
• Mighty Hoopla will be supporting the campaign to ban single-use plastics – the event has replaced all plastic bottled water with canned water.
• The bar operator has replaced 100% of plastic bottled and the majority of draft products with aluminium cans. As a result, the event is now saving the following:
  • Plastic pint Cups Saved – 95,760
  • Plastic bottles saved – 17,900
• Community Fund – money is given to local community groups inside the park and those outside the park directly impacted by the event to invest in local ecology, sustainability and social outreach projects.

Trolleys are prohibited from entering the site.

Viewing Platforms are provided for those who require them. Platforms are located at

the main stages at the event. Each viewing platform user will be entitled to one

additional pass for use by one friend or Personal Assistant at a time. Please contact [email protected]

Fast track entry to festival, luxury toilets (not portaloos), bespoke bar, bespoke food concessions, sound system and DJs, seating.

We accept passports, UK driver’s licenses or provisional licenses.

Upon arrival at the festival all customers will be subject to a search.

Various items are prohibited at Mighty Hoopla to keep the event safe and to allow us to comply with the licensing objectives. The following items are prohibited at the event, we reserve the right to prohibit any other item if in the reasonable opinion of the organisers it could constitute a risk to safety or security.

Box Office

If you are collecting tickets or have any ticketing queries please visit our on-site box office which will be open from 11:00 – 9:00pm on 3 and 4 June.

Food and Drink

There are a variety of food traders at the festival (there are over 40) catering to all diets with a wide variety of bars.

Toilets

Toilets are located throughout the site and clearly sign posted.

Welfare and First Aid

There is a Welfare and First Aid provision on site, services are open during event hours and all visits are logged and recorded.

Free Drinking Water

There are free drinking water points available throughout the event. We encourage you to bring your own re-useable water bottle to refill at these points.

Seating and Shade

This is a full standing show, however we do offer some seating around food concession areas within the site so you can enjoy your meal. We recommend customers prepare for all weathers.

Recycling

In an effort to reduce the use of plastic on site the event will be implementing a ban on all single use plastic bottles sold on site.

ATMS

There will be no ATMs available on site. Mighty Hoopla is a cashless event. Only Card Payments will be accepted.

The event takes place on Saturday 3 June and Sunday 4 June 2023.

Doors will open at 12:00am

Last entry is 9:00pm

Bars close 10:30pm

Music curfew is 10:45pm

Stage times will be posted on the event site and on the Mighty Hoopla app. the week of the show.

Brockwell Park, London SE24 9BJ

Not once you’ve reached the search teams, after then you cannot take food and drink onto the site – apart from one sealed plastic bottle of water up to 500ml. Local food and drink vendors will be available on site.

The organisers are working closely with the Met Police to make Mighty Hoopla a safe and enjoyable experience for everyone. Our aim is for a crime and drugs-free event: you should expect to be searched as you enter the site.

If found with drugs you will be ejected and may be passed to the police.

New laws around so-called ‘legal-highs’ are now in force and if you are found with Nitrous Oxide or other psychoactive substances you can expect to be passed to the police, as well as being refused access to the event. See www.talktofrank.com for more info.